This coments are opinions from clients who have stayed at Las Costas

Score

8.8

Comfort
- 89.0%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.9
Services
- 85.9%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.6
Personnel
- 92.7%
- 1
- 2
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- 5
- 6
- 7
- 8
- 9
- 10
9.3
Quality/Price
- 87.5%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.8
Cleaning
- 89.4%
- 1
- 2
- 3
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- 5
- 6
- 7
- 8
- 9
- 10
8.9
Location
- 88.1%
- 1
- 2
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- 5
- 6
- 7
- 8
- 9
- 10
8.8

All surveyed ones 352

Clients Comments

Cara
Persons travelling alone

27/04/2012 22:41

9.6
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best

The least liked
Sylvia
Friends

19/04/2012 07:49

8.1
80%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
50%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
The hotel was very clean and well maintained throughout.It was in a good location near to beach.Reception staff were very helpful.
The least liked
We were very disappointed with the quality of the food and although we were half board we ate out most nights. We don't feel the food was up to the standard of a four star hotel at all, especially the evening meal.The food in the pool bar at lunchtimes was far better.It is for this reason that we don't feel the price we paid was good quality for our money.
Colin
Families

18/04/2012 23:22

9.5
80%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
have now been to las costas three times with wife and two children and have never been disapointed. staff are excellent. food and location superb
The least liked
Siun
For Adults

16/04/2012 20:44

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
Fabulous hotel - great staff, so friendly & helpful. Beautiful location! Can't wait to come back!
The least liked
Simon
Families

11/04/2012 10:59

9.3
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
We really enjoyed our stay at Las Costas. The only thing that we felt let it down was a big lack of suitable food for children served in the restaurant. There was a definite preference towards German style of food (and we had no issues with that as adults) but this did not fit well with our children so we only ate at the restaurant twice. A room only basis rather than half-board would therefore have been much better for us.
The least liked
john
Families

16/03/2012 11:41

8.0
70%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
we had avery enjpyable holiday. the only thing we missed was the availability of a tv screen in the bar or some other place in the hotel where we could watch sports ie football, golf etc. Some apartments have sports channels available in bedrooms on the payment of am daily charge. We beleive you should consider this as the revenue acrued would pay for the costs involved
The least liked
Gareth
Families

25/02/2012 12:51

8.5
80%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
50%

1

2

3

4

5
Location
Best

The least liked
Stähelin
Persons travelling alone

24/01/2012 10:34

8.1
70%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best

The least liked
Jorge
Families

04/01/2012 09:50

9.1
80%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
The personnel: Fadar (kitchen), Rosie (waitress), Antonio, Fran, Mac, ... And Mickie from animation!
The least liked
Malcolm
For Adults

04/12/2011 12:35

9.6
80%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
Staff friendlines and efficiency.
The least liked
bocqui
Persons travelling alone

29/10/2011 10:05

8.0
90%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
60%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
Wide rooms Staff at the reception, for the luggage
The least liked
Food, quality of products
Jeffrey
Friends

28/10/2011 21:28

9.5
90%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best

The least liked
Tom
Families

21/10/2011 10:30

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

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4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

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3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
Service & miniclub
The least liked
Diane
Persons travelling alone

10/09/2011 18:10

9.0
90%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best
Cleanliness of rooms and the helpful friendly staff.
The least liked
Nothing really.
antony
For Adults

08/09/2011 11:38

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

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4

5
Services
100%

1

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5
Quality/Price
100%

1

2

3

4

5
Location
Best
all of the staff were excellent and were very helpful. We really appreciated the bottle of champagne and attention that was given to us as we were on our honeymoon. The hotel is lovely and very clean plus being so near the beach was great. We have already highly recommended Las Costas to our friends and family. We would like to especially commend Cristina at Reception for having helped organise the champagne on our arrival. thanks very much for a great time. Tony and Lisa.
The least liked
Nothing at all it was all excellent.
Penelope
Families

14/08/2011 22:20

9.5
90%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
Staff Quietness of rooms Clean- everything was kept very clean Nice gardens Breakfasts
The least liked
No kettle in the rooms to make tea/coffee Additional bed for the 3rd person was not very comfortable
Jorge
Families

08/08/2011 11:00

8.8
80%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best

The least liked
Radoslaw
Families

27/07/2011 16:49

7.8
70%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
Location, variety of food, helpful personnel, room space.
The least liked
The artificial "fruit juices" served in the morning and panga fish in the menu Limited local wines selection Waiters "chasing" for empty plates Towel reservation system at the swimming pool Small swimming pools without installations for children Very small and quite expensive safe box
Cools
Friends

24/07/2011 21:19

8.3
90%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best

The least liked
MARCIN
Persons travelling alone

18/07/2011 11:05

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

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4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
10/10
The least liked

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