Best
our 2nd stay at the floresta and we would definately return. we were given an apartment we requested which was in the perfect location on the complex, very spacious and kept very clean.all the staff are very friendly and helpful and we had a lovely holiday. perfect location next to the beach.
The least liked
very large 2 bed apartment which would sleep 6 but only had one sofa to seat 3 people in the living area.

Best
One small complaint, our 4year old grandson had to sleep on the one and only sofa leaving us with no where to sit when he went to bed at 9pm, another sofa or folding bed would have made the accommodation better (we did have this when we stayed last year). many thanks for a lovely holiday, the staff and complex are excellent
The least liked

Best
we loved our visit to the Floresta. Location for us was great, we enjoyed the quieter location which had all the shops and amenities nearby.
The least liked
The pillows are terrible.

Best
Rooms very clean and happy with the apartments
The least liked
Entertainment poor, Food was ok but went in to each meal every day hoping there would be something really nice on offer. The fried chicken was good. Beds very uncomfortable and poor sleep was had by all. The protective sheet over the mattress made alot of noise any time a person moved on it.

Best
This was the fourth time in Floresta. We are very pleased and we hope to see you in november 2012 Greetings from family Bos from Holland.
The least liked

Best
swiming pool area
The least liked

Best
Nice and quiet, the entire hotel is clean and the pool areas are clean and quiet. There are enough sunbeds and they are all well maintained.
The least liked
We wish there had been WiFi in the rooms.

Best

The least liked

Best

The least liked

Best

The least liked

Best
Bed mattresses and pillows very hard. No kettle. Very friendly staff. lovely place.Brilliant location. will come again.
The least liked

Best
SUPER!!!
The least liked

Best
personnel
The least liked

Best
location, quiet but close enough to busy areas.
The least liked
front desk staff not friendly or helpful, poor attitudes except the gentleman on at night and the one woman in the morning on our last day there. A kitchen starter pack with dish liquid and wash rag. Or warning on the website that although they provide a stocked kitchen they give you nothing to wash the dishes.

Best
We were very glad that we had the appartement we requiered: 1303. For us this is de appartement perfectly situated at the pool/ at the sun. Thank you for that!
The least liked
It would be nice when te beds/matrasses and pillows were a bit softer/more comfortable.

Best
The rooms were very clean. The maids do a brilliant job. Theanimatipn team were good,as was the food.
The least liked
The attitude and service of the staff. I accept their English may be limited but they look at you like approaching the bar for a drink is an inconvenience. Also, they need to listen to what people order carefully, one member of our party is diabetic and it took hours for the blood sugars to return to normal after we realised that the bar staff had given pepsi not diet pepsi. Things like this can have huge health problems, bar staff need to be aware!

Best
almost everything.
The least liked
The beds are a little to hard. You can feel the spring in the matras.

Best

The least liked

Best
We throughly enjoyed our stay at the floresta which was the second or third time we had stayed at the floresta,and as we come to lanzarote three times a year would be happy to cosider staying at the floresta in future.Thanks to all your staff for their curtesy and kindness.As my wife has arthritis and osteporosis we requested a ground floor room and your allocation of room L108 was ideal. thank you for awonerful holiday
The least liked

Best
Hotel is very clean with friendly staff and a great location.
The least liked
Quests reserving sun loungers early in the morning and not using them until the afternoon especially around the childrens pool for people who had no children!